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A new era in Customer Service with GenAI
GenAI has redefined how brands interact with their customers; allowing them to offer greater seamless and personalized online experiences, and thus improve conversion, engagement and customer satisfaction. The driving force behind these solutions is foundational LLMs.
Discover some key GenAI-powered opportunities that are taking the online customer experience to the next level.
by Alexandra Dubar, Ophélie Derlon & Matthieu Bouhelier