How Technology Is Reshaping the Workplace Experience in the Era of Hybrid Work

Technology is reshaping workplace experience by centralizing services, enabling hybrid work models, increasing transparency, and making offices more flexible, engaging, and user-centric as companies adapt to remote work and new employee expectations.

The Workplace After Remote and Hybrid Work

The widespread adoption of remote work has permanently changed how employees interact with offices.

This episode explores how companies are rethinking the role of physical workspaces as hybrid models become the norm and employee expectations evolve.

From Building Management to Workplace Experience

We welcome Eliane Lugassy, co-founder of Witco, a company founded in 2016 alongside Kévin Longer.

Witco developed one of the first digital platforms designed to centralize all services available to occupants, improving daily experience in offices and other living or working spaces.

Centralizing Services Through Digital Platforms

A key transformation of workplace experience comes from service centralization.

Witco’s platform allows organizations to:

• Aggregate building and workplace services
• Simplify access for employees
• Improve communication between occupants and operators

Technology replaces fragmentation with a seamless experience.

Adapting Offices to Hybrid Work Models

The Covid crisis accelerated remote work and forced companies to redefine the value of the office.

As employees partially return on-site, workplaces must now:

• Offer added value beyond desks
• Support flexibility and autonomy
• Reinforce collaboration and engagement

Digital tools help offices remain relevant in hybrid environments.

Scaling Through Change and Uncertainty

Eliane shares the journey of building Witco through major transitions:

• From solo founder to co-founder
• Through the Covid crisis
• During the mass shift to remote work
• And the reorganization of offices post-pandemic

This adaptability proved critical to long-term growth.